Shipping policy
Shipping Policy
We do everything we can to prepare and ship your orders quickly and carefully.
Free delivery
Delivery is free from €75 of purchases. Below this amount, delivery charges apply depending on the carrier chosen.
Carriers
Your orders are shipped with Mondial Relay or Colissimo, depending on the option chosen at checkout.
Processing and delivery times
- Order preparation: 1 to 3 business days
- Delivery in mainland France: 3 to 7 business days after shipping
A confirmation email with a tracking number is sent to you as soon as your parcel is shipped.
Order tracking
You can track your parcel at any time from our Track my parcel page.
A question?
Contact us at info@lamuseparisienne.fr or call +33 6 98 25 91 43.
Fast delivery
Your orders are carefully prepared and shipped promptly with Mondial Relay or Colissimo.
Satisfaction guaranteed
Changed your mind? You have 14 days after receiving your order to make a return.
Customer Service
Need help? Our team is available Monday to Saturday.
Secure payment
Your payments are protected by a secure SSL encryption system.
Responsible fashion
We favour more sustainable fashion, thoughtfully designed and respectful of the environment.